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When's the last time you saw raving testimonials--with phone numbers? We encourage you to call as many of our current clients as you'd like. This way they can personally tell you about our services, commitment and results.



"Our area has record high unemployment and foreclosures, while other businesses were putting up the 'Going Out of Business' sign we had to put out the 'Help Wanted' sign. Within days of implementing Laura Laaman's OPC system we began to experience record setting revenue even while experiencing a decrease in occupancy. This program has increased our revenue $570,427.95 so far and the year isn't even over! We also drastically improved the quality of the pet's stay by moving to a system of activity based lodging. Our clients absolutely love the 'new'.“
-Kevin Foist or Deborah Salow, Coventry Pet Resort, Redlands, CA (909) 534-7485


“Rover Oaks has been a client of Outstanding Pet Care program for 18 months and couldn't be more pleased with the results! Comparing the first five months of 2010 to the same period in 2008, revenues from our two locations' lodging activities, treats and grooming have increased by over$150,000 (that's an increase of $30,000 per month).....even though the recession has held our occupancy rate relatively flat. I've never had as much cash in the bank!”
-Steve Smith, Rover Oaks Pet Resort, Houston, TX, (713) 662-2119


I am amazed that in this weak economy we have managed to grow our revenues by focusing on the weaker part of our business (pet lodging), with the help of Laura Laaman and Outstanding Pet Care team! Beginning with a dedicated trained phone person (reservation specialist) and set marketing and PR protocols we have had a lot of fun implementing a more profitable approach to our lodging business. The end result has been happier, healthy pets, a more productive staff and satisfied clients. Our veterinary business has also benefited from many of the things that we have done in lodging. I have come to realize that we could make much greater strides by having a phone specialist for the hospital as well. I am very excited to have Laura Laaman's support to achieve this goal.
-Dr. Mike Bassett, Pet Dominion, Rockville, MD (301) 258-0333


“Due to Laura Laaman & Associates’ program, we hit our first year projections in a very competitive market. We would recommend their program to any pet care facility looking to increase the health of their pets, happiness of the pet owners and their personal income.”
-Jake Romero, Co-Owner Folsom Pet Resort, Folsom, CA (916) 439-7202


"Fit ‘N’ Furry became a client of their Outstanding Pet Care Program seven months ago. As a new full service pet care facility and subject to the poor economic times we were on the verge of failure—teetering on the edge. With their proven results they didn’t just tell us but coached us into prosperity; our revenues are up 40% over the same months of last year. We are proud to be involved with a group of pet professionals that include some of the leading pet care facilities in the world! My wife, Marci, and I are absolutely delighted to recommend Laura Laaman & Associates.”
- Grant Garl – Fit N Furry, Petaluma, CA (707) 769-PETS


Laura Laaman really knows her stuff. We have had our best months yet since working with Outstanding Pet Care. Our revenues have increased 90% over the last three months! We are looking forward to the future. I would definitely recommend this program!
-Kristy & Ian Dilworth, Smart Dogs Training and Lodging, Plainfield IL (815) 557-1610


“We were at a crossroad in our business when we first met Laura Laaman. We had been in business for a year and a half and were basically treading water and continually watching our bank account. We had an extensive knowledge of animals but knew very little about how to make a change that would make our business profitable. After speaking with her and several of her current clients, the one thing we knew for sure was that we could not afford to not hire Laura Laaman and Associates. It was the best decision we have made as business owners. Our revenue increased over 70% in July and we finally smile every time we check our bank account. The best part is that we get paid regular salaries for the first time since we opened!
- Angie Frazier and Kendall Duncan, Owners, Canine Cabana, Riverview, FL (813) 672-WOOF


My company’s revenues went up 84% in a recession thanks to Laura Laaman & Associates’ program. I would recommend her program to any pet care facility interested in increasing their revenues!” "I would encourage anyone that wants to increase their revenue to Laura Laaman as she is quite the leader when it comes to increasing sales, professionalism, productivity, motivation and a positive attitude." I would love to tell anyone my story of the results I have encountered using Laura Laaman and her fantastic staff.”
– Patti Lehman, Owner, Bass Pet Motel, Orlando, FL (407) 396-6031


“Our revenue per pet, per night went up 42% after only three months in Laura Laaman & Associates’ program!”
- Gretchen Meinburg, Pampered Pets Bed & Biscuit, Napoleon, OH (419) 592-7387


"After hearing Laura Laaman speak at various Pet Care conferences over recent years I was probably one of the first to book a place at her revenue boot camp. The day was even better than my very high expectations. I would thoroughly recommend, I even booked another place on the following revenue boot camp, considering I live in the United Kingdom says it all. In the 7 months between boot camps I introduced key aspects of the training and our revenues increased between 20% and 30% which we are very happy about and looking forward to further increases when other initiatives have been introduced."
-Darren James, royvon.co.uk, facebook.com/doghotels


“Laura Laaman turned our shoppers into our best customers and turned the phone into a Revenue Generating Machine.”
-Dr. Laura Weis, Doylestown Veterinary Hospital, Doylestown, PA, 215.348.4344


Kountry Pet Resort has been a client of The Outstanding Pet Care Program for a very short time. Our first full month in the program we increased revenues by over $135,000.00--I would recommend this program to every pet care facility!"
-Kirsten B. Roberts, Kountry Pet Resort, Elgin, IL (847) 741-5434


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